Privacy Policy

Effective date: January 2026
Business name: Bijou & Belle
Contact: hello@bijouandbelle.com

At Bijou & Belle, your privacy matters. This policy explains what personal information we collect, how we use it, and how we keep it safe - in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

What We Collect

When you place an order or get in touch, we may collect:

Your name
Billing and delivery address
Email address
Order details
Information you provide in messages or contact forms
Basic website usage data (such as IP address and browsing activity)

We do not store your payment details.

How We Use Your Information

We use your information to:

Process and deliver your order
Share delivery details with our delivery partners so your parcel can reach you
Respond to your questions
Send order confirmations and updates
Send occasional marketing emails (only if you’ve opted in)

We only process your data where we have a lawful basis to do so - for example, to fulfil your order, meet legal obligations, or where you’ve given consent.

The Services We Use

To run our business smoothly, we use trusted providers:

Squarespace - to host and operate our website
Squarespace Payments - to securely process payments
Royal Mail, Evri, DPD - to deliver your order

These providers only process the data necessary to provide their services and operate under their own data protection policies.

How Long We Keep Your Data

We keep your personal data only for as long as necessary - for example, to fulfil orders and meet accounting or legal requirements.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a request, please contact us at: hello@bijouandbelle.com

Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site. You can control cookies through your browser settings.

We treat your information with the same care as every parcel we wrap.